Orders will be shipped out within 48 hours once payment is confirmed. For any unforeseen delays, buyer will be contacted immediately. Shipping is included in all pricing for orders made within the US. A shipping fee will be charged for orders outside of the US.
Cancellations are accepted before orders are shipped. Orders are shipped within 48 hours of payment receipt.
Refunds will only be issued if items are received with significant damage. Please note that due to the nature of crystals and some of our fragile items, minor scratches and knicks are common and can not be refunded, but we will do our best to pack you order with care to avoid damage. Please feel free to contact us if there are any issues and we will do our best to address the matter.
Items that are deemed returnable by the seller can only be returned within 30 days of receipt. The buyer is responsible for return shipping cost. Items must be returned in its original packaging. Once the items are received a refund will be processed within 24 hours.
For any questions or concerns please email email@example.com